Installation and Troubleshooting

[Luke Orwin]

Hi. I had downloaded the anastasiy software. Followed the instructions. On downloading the Configatore software only got config….zxp file and instructions file. Reset ps nothing showed

[thomas]

You have to install the *.zxp file with Anastasyi’s Extension Manager. Follow the instructions in the file INSTALLATION-INSTRUCTIONS.pdf

[Luke Orwin]

Sorted. Had to delete and redo everything but works.

[Morgan Howarth]

Trying to set up separate specific brushes panel but the brush icons are not correct. I made a clone brush of maple leaves and when I drag it into the clone brush panel is shows a Grass icon but brushes a maple leaf. How can I fix this?

As it stands I can not change the name of a brush I put in my brush panel. All I get is a brush size number. Is there a way to give these brushes in the brush panel a specific name?

[Fyre]

Trying to install on Photoshop 2022 however not showing as an extention, all folders in correct places but still not appearing. Any advice please

[Michael Sonshine]

I downloaded and installed your Configurator Reloaded plugin on my Mac (Monterey, 12.0.1) and ran the installer. I then ran Photoshop and the extension shows up, but the dialog box is empty.

I have quit PS (CC 2021, 22.5.1) and restarted, but it makes no difference. I have tried to run the installer again, but it will not run a second time. What do I need to do to fix this?

[Michael Sonshine]

I wanted to both show an image of the problem and clarify my post a bit.

1) The plugin is the Trial and I apologize that I failed to mention that in the original post.

2) Here is a link to a screen shot showing the PS Configuration Reload panel:

[thomas]

Hi Michael,

what exactly is happening if you say „I have tried to run the installer again, but it will not run a second time.“ Do you see an error message?

[Andre Meier]

Hallo Thomas, ich habe den Configurator in Photoshop ausversehen geschlossen und kann ihn jetzt nicht mehr öffnen. Wie muss ich da vorgehen? Das Mail vom Kauf dazumal habe ich nicht mehr. Ist der Configurator eigentlich auch Windows 11 tauglich? Besten Dank.

[thomas]

Hallo Andre,

wenn du nur das Panel geschlossen hast (und nicht deinstalliert), kannst du es unter Fenster > Erweiterungen wieder öffnen. Es läuft auf allen Betriebssystemen, die auch Photoshop unterstützt.

Thomas

[Andy]

Hallo Thomas, danke für deine Antwort. Das wusste ich, aber leider erscheint es dort nicht mehr (hatte vorher Photoshop auch komplett deinstalliert). Kann ich es neu installieren?

[thomas]

Hallo Andy,

ja, Neuinstallation sollte das Problem lösen.

[Andy]

Das Problem ist, ich habe Dein Mail von damals nicht mehr…

[thomas]

Teile mir bitte deine Mail-Adresse mit (die du auch beim Kauf verwendest hast), dann kann ich dir es nochmals zukommen lassen. Gerne auch an thomas@pixelsucht.net

[Andy]

Super, vielen Dank. Habe Dir meine Mail-Adresse gesendet.

[Autor]

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