ID CC 2021 breaks Configurator

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  • Dieses Thema hat 3 Antworten sowie 1 Teilnehmer und wurde zuletzt vor vor 2 Jahren, 5 Monaten von Stephen Walker aktualisiert.
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  • #6343
    Stephen Walker
    Gast

    Hi Thomas

    I loaded ID CC 2021 using the option to Import Previous Settings and Preferences and Delete old version.
    But then Configurator vanished.
    I tried to reinstall using :
    ZXPInstaller – says it’s not compatible with the version I am running
    Anastasiy’s Extension Manager – says it has installed but I don’t even find an ID category – and definitely no extension.
    I’ve rebooted, reinstalled.
    But nothing.
    Any ideas?

    The same thing happened to my MultiFindChange 3.0 and my In5 extensions.
    An Adobe problem ?

    #6344
    thomas
    Administrator

    Hi Stephen,

    indeed an Adobe problem … I’m in contact with them.
    Can you post a screenshot of your version of the Creative Cloud Desktop App?

    Thomas

    #6396
    Stephen Walker
    Gast

    Hi Thomas,
    I remember I had this problem previously and now I have the same problem again.
    I have a new iMac and I have the same problem as outlined above.
    Can you remember the solution?
    The installer from your website gives the error and I am unable to download the installer from the Adobe Exchange as obviously I did not pay for it there.
    Many thanks for your time.
    Regards
    Stephen

    #6397
    Stephen Walker
    Gast

    Sorry Thomas.
    I finally found a working copy of the Anastasiy Extension Manager.
    The site itself has an error.
    But now I have a copy, the extension loads perfectly.
    Regards
    Stephen

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