Installation and Troubleshooting

By default Sharpen4Web CC Pro will installed through on the Creative Cloud app. It may happen, however, that this does not work. If you have problems installing you can find a tutorial here. Please follow this tutorial step by step.

1. Installation through the Creative Cloud App

  1. Click here: https://creative.adobe.com/addons/products/12633
  2. Click on the blue button with the price
  3. Make the purchase
  4. After a few seconds Sharpen4Web CC Pro should be installed automatically through the Creative Cloud App. If the installation is successful you will receive the notice „You have installed the Add-on Sharpen4Web CC Pro“.
    If you don’t receive this notice please check that:
    • The Creative Cloud App is running
    • Synchronisation is turned on. To do this click in the Creative Cloud App on the gear icon on the upper right corner and click on „Preferences“. Change to the tab „Creative Cloud“ and then to „Files“.
    • Read Troubleshooting for Adobe Add-ons
  5. Restart Photoshop. You can find the Panel here: „Window“ -> „Extensions“ -> „Sharpen4Web CC Pro“.

2. Installation with Anastasiy’s Extension Manager (only if step 1 doesn't work)

  1. Click here: https://creative.adobe.com/addons/products/12633
  2. Purchase the product (if not just happened)
  3. Navigate to the tab „Where to find it“, click on „Download / install your Add-on another way“ and on „Download using extension Manager“.
    sharpen4webcc-1
  4. Click on the blue button „Download Sharpen4Web CC Pro“. Ignore step 2 and 3.
    sharpen4webcc-2
  5. Navigate to http://install.anastasiy.com/ and download the tool for your OS (dont‘ use the Extension Manager from Adobe, it will not work for Photoshop CC 2015!).
  6. Unzip the zip-file and start Anastasiy’s Extension Manager
    1. If you get on your Mac a notification that the program can not be opened because is not from a verified developer, make a right-click on the extension manager symbol, press and hold the cmd-Key and click on „Open“. On the next dialog click on „Open“ again,
  7. In Anastasiy’s Extension Manager click on „Install“ in the left upper corner and choose the zxp-file that you downloaded before.
  8. Restart Photoshop. You can find the Panel here: „Window“ -> „Extensions“ -> „Sharpen4Web CC Pro“.