- 22. November 2017 at 22:38 #2386
I have a problem with the installation with the Add-on Watermark CC Pro
Over the web-site www.https://pixelsucht.net/ I have bought the Add-On.
Then I find my Add-ons at the web-site from Adobe „Meine Add-Ons“ and I can click on „Installieren“. The installation seems to be successful. But I can‘t find the Add-on in Photoshop.
I don‘t get the message „”Bitte hier klicken um Watermark CC Pro zu installieren”
Where can I see the Add-Ons in the Creative Cloud App? When I can see my Add-ons in the Creative Cloud App, is it possible to install the Add-on from the Creative Cloud App or only from the Adobe web-site „Meine Add-ons“
Thank you very much for the support.
Greetings Jörg23. November 2017 at 12:39 #2391
you can’t see the Add-On in the Creative Cloud App. Only on “My Add-Ons”. You say “The installation seems to be successful”. Are you receiving a message from the Creative Cloud App that the installation was successful?
You have 2 options if you still have problems:
1) Contact the Adobe support for resolving the problems with the automatic installation with the Creative Cloud App
2) Do a manual installation as described here: https://pixelsucht.net/photoshop-wasserzeichen-einfuegen-watermark-cc-panel/installationsanleitung-und-fehlerbehebung/
English version: https://pixelsucht.net/photoshop-watermark-cc-plugin-panel/installation-and-troubleshooting/