Problem with the Installation of watermark cc pro

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This topic contains 1 reply, has 2 voices, and was last updated by  thomas 1 year, 10 months ago.

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  • #2386 Reply

    Joerg Mittendorf

    I have a problem with the installation with the Add-on Watermark CC Pro
    Over the web-site www.https://pixelsucht.net/ I have bought the Add-On.
    Then I find my Add-ons at the web-site from Adobe „Meine Add-Ons“ and I can click on „Installieren“. The installation seems to be successful. But I can‘t find the Add-on in Photoshop.
    I don‘t get the message „”Bitte hier klicken um Watermark CC Pro zu installieren”
    Where can I see the Add-Ons in the Creative Cloud App? When I can see my Add-ons in the Creative Cloud App, is it possible to install the Add-on from the Creative Cloud App or only from the Adobe web-site „Meine Add-ons“

    Thank you very much for the support.

    Greetings Jörg

    #2391 Reply

    thomas
    Keymaster

    Hi Jörg,

    you can’t see the Add-On in the Creative Cloud App. Only on “My Add-Ons”. You say “The installation seems to be successful”. Are you receiving a message from the Creative Cloud App that the installation was successful?

    You have 2 options if you still have problems:
    1) Contact the Adobe support for resolving the problems with the automatic installation with the Creative Cloud App
    2) Do a manual installation as described here: https://pixelsucht.net/photoshop-wasserzeichen-einfuegen-watermark-cc-panel/installationsanleitung-und-fehlerbehebung/
    English version: https://pixelsucht.net/photoshop-watermark-cc-plugin-panel/installation-and-troubleshooting/

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